Reaching customer service could only be done via phone or if you waited in line to speak to the front desk. I had even called the week before to see if the pools were open and someone mistakenly told me they were open. The pools and spa were closed too (it was mid November and only 65 degrees, but we were hoping to at least be able to use a hot tub). Because of Covid, room service was extremely limited (no food delivery or in-person services, but they could bring extra towels etc). Since we didn’t check in with a human, it all felt a little impersonal and like we were left to figure out everything in our own. There were no pamphlets in the room to show us what kind of amenities that the hotel had to offer. We called the front desk and someone was sent up within 30 minutes to clean, and they were able to remove the early check in fee. Maybe the room was cleaned in a rush but when we got to the room, the bathroom sink and shower needed to be wiped down. Since our flight landed in Vegas at 11 am, we had to pay a $50 fee to check in early. When we checked in, we were directed to an express check in kiosk where me and my boyfriend entered our reservation info and received our hotel room keys. I wish we could have visited Las Vegas before the Covid-19 pandemic because we feel like it definitely had an effect on customer service and the overall vibe at Caesars. The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.Wyndham Grand Cancun All Inclusive Resort & Villas.Hotels near University of Phoenix - Las Vegas Campus.Hotels near Expertise Cosmetology Institute.Hotels near ITT Technical Institute - Las Vegas Campus.Hotels near American Institute of Medical Sonography.Hotels near Las Vegas Convention Center Station.Hotels near Harrah's / The Linq Station.Hotels near Flamingo / Caesars Palace Station.Hotels near Bally's / Paris Las Vegas Station.Hotels near Thomas John: Celebrity Psychic Medium.Hotels near Caesars Palace Wedding Chapel.Hotels near Secret Food Tours Las Vegas.Hotels with Military Discounts in Las Vegas.Preferred Hotels & Resorts in Las Vegas.Hilton Grand Vacations Hotels in Las Vegas.Caesars Palace Las Vegas Hotel & Casino Rooms.Caesars Palace Las Vegas Hotel & Casino Pool.Caesars Palace Las Vegas Hotel & Casino Features.Hotels near Caesars Palace Las Vegas Hotel & Casino.Ultimate Guide to the Las Vegas Monorail.Everything You Need to Know About Visiting Las Vegas Right Now.

The linq hotel and casino reviews