catskills resorts world casino waterpark

Our kids had the best time at the Water park, It had SO much to offer for all swimming and comfort levels: tube and mat water slides, a surfing area, pool basketball, a balance rope bridge, a connecting indoor/outdoor hot tub, a lazy river, a water playground with a massive dump bucket and midsize body slides, and a shallower water area with smaller slides and tons of water features!. The hotel and accommodations were beautiful, comfortable, incredibly clean, and very spacious. Just returned from an amazing trip to Kartrite Resort & Waterpark with my family of 5 and would highly recommend! Such a fun and easy experience with everything you could need on site for families with kids of ALL ages!. Hotel room and overall service: Bellman was really nice and we liked being able to use the resort before and after checkout. The restaurant by the pool had good staff but food quality changed depending on days. For the ones that are open, why wouldn't you put all the customer service and training towards them?. I think the waitress would have been fine if she wasn't the only one working in this role. The hostess was a very similar experience both nights. She doesn't know how to talk to customers and can't speak for any of the drinks. The service by the bartender the second day was just as rude. 1 night she very rudely tells the waitress and us that the bar is closed (at 5:30) so that eliminates all cocktails and the waitress having to handle beer/wine duty in addition to being the only waitress for the restaurant. I left a more detailed review on open table for our experience at Harvey (which was our only option for dinner unless we ate by the pool area). Why wouldn't this be open at 9am instead?.